A good system and incentive structure produce stronger results than relying on good people.

I may believe that I am acting with good intentions, yet at times I may still appear as the villain in someone else’s story.

When we strip away subjective judgments, what remains as an objective reality are interests and incentives. In the end, the true essence lies in the structure of those incentives.

Good intentions can be interpreted and reinterpreted.
But structures operate.

Institutions and incentives shape human behavior.

It is not good people that create good organizations,
but good structures.

The system matters more than good intentions. Well-designed incentive structures lead to better outcomes than simply relying on good people.